Clash Marker FAQ

Tutorial videos and information on Clash Marker can be found on our YouTube here.

Who is Clash Marker for?

Clash Marker by Transparent Software is for coordinators, engineers and designers in construction and building design. Coordination data lives in one program; the work happens in another. Instead of hunting for clashes one by one, Clash Marker brings every clash into your model at once.

What does Clash Marker cost?

Clash Marker costs $599.99 per year or $64.99 per month, per license. You can buy multiple licenses in one order.

For orders of 5 or more licenses, enterprise licensing lets you pay with alternative payment methods, with purchase orders or invoices, and gives your company a single administrator who oversees all licenses and can distribute them to different people and move them around. Contact us for enterprise licensing.

How can I purchase Clash Marker?

Clash Marker can be purchased in the Transparent Software store here. It is a subscription based payment plan that offers monthly or yearly renewal.

Is there a free trial?

Yes. Clash Marker has a free 2-week trial, one per email address. Request it on the free trial page and you will receive an email from contact@tps-technology.com with your license key and download link. The 2 weeks start when you activate the software.

Which software and versions does Clash Marker support?

Clash Marker reads clash and viewpoint data from Navisworks 2022 to 2026, and issues from Forma (formerly ACC Docs), BIM Track and Procore. It marks clashes and viewpoints in Revit 2022 to 2025 and in all versions of AutoCAD, BricsCAD, SprinkCAD and HydraCAD. These are the Navisworks and Revit versions the plug-ins currently work with; support for the latest versions is actively being added.

What are the system requirements?

Clash Marker runs on Windows 10 or later. The Navisworks plug-in currently works with Navisworks 2022 to 2026 and the Revit plug-in currently works with Revit 2022 to 2025. We are actively adding support for the latest software versions. Clash Marker works with all versions of AutoCAD, BricsCAD, SprinkCAD and HydraCAD.

Does Clash Marker work with Forma (formerly ACC Docs), BIM Track and Procore issues?

Yes. Along with Navisworks clash and viewpoint reports, Clash Marker can bring in issues from Forma (formerly ACC Docs), BIM Track and Procore and mark them in your design software.

I purchased Clash Marker, how do I download it?

Once you have purchased Clash Marker, you can find a download link available to you on your store profile page here. If not already, sign into your profile to view your profile information. Scroll down on your profile page until you see the Downloadables section, here you will see all of your purchased product's download links. Under the Previous Orders section, find the order number tied to your Clash Marker purchase and click the View button. Here you will find the license keys you were provisioned upon purchasing Clash Marker that will be needed to activate the software on your computer.

Where are the Clash Marker plug-ins?

The Navisworks and Revit plug-ins for Clash Marker are automatically installed for you when you run the Clash Marker installer. They are installed at the respective plug-in locations for both Navisworks and Revit. The installer automatically installs the plug-ins for every version they currently support: Navisworks 2022 to 2026 and Revit 2022 to 2025.

Will Clash Marker work with Viewpoint Reports and Clash Reports?

Yes, both viewpoint and clash reports can be imported into Clash Marker. Both report types will be marked onto your 2D CAD file and/or 3D model. In Revit, each viewpoint gets its own isolated 3D view named after the viewpoint, so any notes a coordinator may have put in the viewpoint name stay with the view.

What is the custom origin point for in Clash Marker?

Clash Marker has this feature for Navisworks models that are not transformed from the 0,0,0 origin. You can specify the transform your Navisworks file is using and Clash Marker will automatically adjust its marking accordingly so that everything is marked in your design suite accurately. In Revit, you do not need to set this: Clash Marker uses your project coordinates to place clash markers automatically.

What is the custom rotation for in Clash Marker?

This feature is for Navisworks models that are rotated a certain degree about the 0,0,0 origin. If your model is rotated a specific amount, Clash Marker needs this value so that it can properly calculate the unrotated location of any clashes or viewpoints so that they can be marked on your model/drawing accurately.

When I open Clash Marker it's asking for a license key, where do I find that?

Your license key was provisioned to you upon purchasing Clash Marker. Your license keys can be found here on your store profile. Find the order number attached to your Clash Marker purchase under the Previous Orders section and click the View button. In this window, you will see your license key(s) under the Product Keys section. Simply copy your key from there and paste it into the Clash Marker program.

How do I manage my Clash Marker subscription?

Any subscriptions made on the Transparent Software store can be managed on your Stripe customer portal. To get to your customer portal, navigate to your profile page in the store here. At the bottom of the page, you will see a button to take you to your customer portal.

Why do I keep running into error: COULD NOT FIND COMMAND BAR?

This is a specific error in Clash Marker that is informing you that it cannot find where your command bar is on your CAD program screen. Clash Marker programmatically looks for the command bar so that it can automate the clash translation process. Here are some fixes you can try:

1. Ensure that you have the command bar activated in your CAD software.
2. Ensure that there is nothing covering the command bar on your screen, like dialog boxes or other such windows.

If you continue to run into this error and you tried the above fixes, please reach out to us here so we can personally help you solve your issue.

I ran Clash Marker but nothing was drawn on my CAD file. Why?

First, it's important to check the Status field in the Clash Marker UI. If a known error occurred it will be printed out here and likely can be resolved on your own. In some cases there is a rare possibility that the execution order of Clash Marker's commands became jumbled. Often times, this issue is resolved by simply clicking Run again to retry the command execution.

I ran Clash Marker and it tried to paste a block of text into my CAD file. Why?

Clash Marker works by programmatically entering the commands into the command bar inside your CAD program. If the mouse is moved or bumped while Clash Marker is executing commands, the command execution will be affected and the text Clash Marker has saved to your clipboard may get pasted into your drawing by accident.

You can simply resolve this by deleting the text in your drawing, re-running your clashes in Clash Marker, and ensuring that the mouse is not moved while it operates.

Do I have to use the Clash Marker Navisworks Plug-in to generate my viewpoint report?

Yes, Clash Marker will only be able to read viewpoint reports that are generated by the Clash Marker Navisworks Plug-in. This is mandatory as the plug-in allows additional information to be included so that Clash Marker can carry out its proper functionality.

I ran clashes/viewpoints for Revit in Clash Marker and it says a file was generated. Where did it end up?

The Clash Marker Configuration file (.cmc) is put into the same place that your clash reports were imported in from. Wherever you have your clash reports in your files, that is where the .cmc file will be generated. You can now import this file into the Clash Marker Revit plug-in for marking.

My clashes/viewpoints aren't coming in correctly when using a custom origin/rotation. What's wrong?

It is important to triple check that your transforms are correct and that you are correctly inputting them into Clash Marker. Our Clash Marker tips and tricks video here can help sort out most issues.